We may collect personal information that you provide directly to us or authorize us to obtain in connection with insurance quotes, applications, policies, service requests, claims support, communications, or other insurance-related services.

· Name, address, phone number, and email address

· Date of birth

· Driver's license information

· Vehicle, property, household, or business information

· Insurance policy details

· Claim-related information

· Payment or billing information

· Information needed to provide insurance quotes, applications, policy servicing, or customer support

· Communications preferences, including SMS/text message opt-in status

We may also collect information through our website, online forms, email communications, phone calls, or text message interactions.

We use personal information for legitimate business and insurance-related purposes, including to:

· Provide insurance quotes, proposals, and policy options

· Process insurance applications and service requests

· Communicate with you about policies, renewals, billing, claims, appointments, or account updates

· Respond to your questions or requests

· Maintain customer records

· Improve our services and customer experience

· Comply with applicable legal, regulatory, carrier, or contractual requirements

· Send text messages if you have opted in to receive SMS communications from us

If you provide your mobile phone number and opt in to receive SMS/text messages from The Bridges Insurance Group, we may use your phone number to send messages related to your insurance relationship with us. These may include appointment reminders, quote follow-ups, policy updates, renewal reminders, billing reminders, claims-related communications, customer service messages, and other insurance-related notifications.

SMS consent is not shared with third parties or affiliates for marketing purposes.

We do not sell, rent, or share your SMS opt-in information or text messaging consent with third parties or affiliates for their marketing or promotional purposes.

You may opt out of SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at 817-484-9800 or Christian.bridges@bridgesinstx.com

We may share personal information as reasonably necessary to operate our business and provide insurance-related services. This may include sharing information with:

· Insurance carriers

· Insurance wholesalers, brokers, or managing general agencies

· Claims administrators or adjusters

· Payment processors

· Technology and service providers who help us operate our business

· Regulatory authorities, courts, or law enforcement when required by law

· Other parties with your authorization or as permitted by law

We do not disclose personal information except as necessary to provide services, process transactions, comply with law, protect our business, or as otherwise described in this Privacy Policy.

We maintain administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction. These safeguards may include secure systems, limited access to customer records, password protections, secure files, and employee confidentiality practices.

You may contact us to update your information, request changes to your communication preferences, or opt out of certain communications.

To opt out of SMS/text messages, reply STOP to any text message from us.

To request assistance, reply HELP or contact us directly.